Privacy

 

Summary of the policy

 

Personal data collected for the following purposes and using the following services:

Contact the user

    Contact form

 

     - Personal Data: CAP; city; last name; e-mail; Street address; first name; province

    Mailing list or newsletter

 

     - Personal Data: email, name, surname

Manage contacts and send messages

    Mailing list

 

     - Personal Data: email, name, surname

Payment management

    PayPal

 

     - Personal Data: various types of Data as specified in the privacy policy of the service

Interaction with live chat platforms

 

     - Personal Data: Cookies; Usage data

Interaction with support and feedback platforms

 

     - Personal Data: Cookies; Usage data

SPAM protection

    Google reCAPTCHA

 

     - NON-Personal Data: Cookies; Usage data

Statistics

    Google Analytics

 

     - NON-Personal Data: Cookies; Anonymized usage data

 

Further information on Personal Data

    Selling goods and services online

 

The Personal Data collected are used for the provision of services to the User or for the sale of products, including payment and possible delivery. The Personal Data collected to complete the payment may be those relating to the credit card, the current account used for the transfer or other payment instruments provided. The payment data collected by this website depend on the payment system used.

contact info

Data Controller

 

Sisters di Pacicco Anna Michelina, Via Tiberio Solis 108, 71016 San Severo (FG) (Italy)

 

Owner contact email: info@sistershome.it

 

Complete policy

Data Controller

 

Sisters di Pacicco Anna Michelina, Via Tiberio Solis 108, 71016 San Severo (FG) (Italy)

 

Owner contact email: info@sistershome.it

 

Types of data collected

 

Among the Personal Data collected by this Website, either independently or through third parties, there are: Cookies; Usage data; first name; last name; Street address; province; e-mail; POSTAL CODE; city; various types of data.

 

Complete details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the data is collected.

Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically when using this Website.

Unless otherwise specified, all data requested by this website are mandatory. If the User refuses to communicate them, it may be impossible for this Website to provide the Service. In cases where this Website indicates some Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or on its operation.

Users who have doubts about which data are mandatory are encouraged to contact the owner.

Any use of Cookies - or of other tracking tools - by this Website or by the owners of third party services used by this Website, unless otherwise specified, has the purpose of providing the Service requested by the User, as well as for the additional purposes described in this document and in the Cookie Policy, if available.

 

The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Website and guarantees to have the right to communicate or disseminate them, freeing the Owner from any liability to third parties.

 

Method and place of processing of the collected data

Processing methods

 

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.

The processing is carried out using IT and / or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other subjects involved in the organization of this Website (administrative, commercial, marketing, legal, system administrators) or external subjects (such as third party technical service providers, postal couriers) may have access to the Data. , hosting providers, IT companies, communication agencies) also appointed, if necessary, as Data Processors by the Data Controller. The updated list of Managers can always be requested from the Data Controller.

 

Legal basis of the processing

 

- The Data Controller processes Personal Data relating to the User if one of the following conditions exists: the User has given consent for one or more specific purposes; Note: in some jurisdictions the Data Controller may be authorized to process Personal Data without the User's consent or another of the legal bases specified below, as long as the User does not object ("opt-out") to such treatment. However, this is not applicable if the processing of Personal Data is governed by European legislation on the protection of Personal Data;

 

- the processing is necessary for the execution of a contract with the User and / or for the execution of pre-contractual measures;

 

- the processing is necessary to fulfill a legal obligation to which the Data Controller is subject;

 

- the processing is necessary for the execution of a task in the public interest or for the exercise of public authority vested in the Data Controller;

 

- the processing is necessary for the pursuit of the legitimate interest of the Data Controller or of third parties.

 

However, it is always possible to ask the Data Controller to clarify the concrete legal basis of each treatment and in particular to specify whether the treatment is based on the law, provided for by a contract or necessary to conclude a contract.

 

Place

 

The Data is processed at the Data Controller's operating offices and in any other places where the parties involved in the processing are located. For more information, contact the owner.

The User's Personal Data may be transferred to a country other than that in which the User is located. To obtain further information on the place of processing, the User can refer to the section relating to the details on the processing of Personal Data.

 

The User has the right to obtain information regarding the legal basis for the transfer of Data outside the European Union or to an international organization governed by public international law or consisting of two or more countries, such as the UN, as well as regarding the security measures adopted by the Data Controller to protect the Data.

 

The User can check if one of the transfers described above takes place by examining the section of this document relating to the details on the processing of Personal Data or request information from the Data Controller by contacting him at the opening details.

 

Retention period

 

The Data are processed and stored for the time required by the purposes for which they were collected.

 

Therefore:

 

    Personal Data collected for purposes related to the execution of a contract between the Owner and the User will be retained until the execution of this contract is completed.

    Personal Data collected for purposes related to the legitimate interest of the Data Controller will be retained until this interest is satisfied. The User can obtain further information regarding the legitimate interest pursued by the Owner in the relevant sections of this document or by contacting the Owner.

 

When the processing is based on the User's consent, the Data Controller may keep the Personal Data longer until such consent is revoked. Furthermore, the Data Controller may be obliged to keep Personal Data for a longer period in compliance with a legal obligation or by order of an authority.

 

At the end of the retention period, the Personal Data will be deleted. Therefore, at the end of this term the right of access, cancellation, rectification and the right to data portability can no longer be exercised.

 

Purpose of processing the collected data

 

The User Data is collected to allow the Owner to provide its Services, as well as for the following purposes: Statistics, Contacting the User, Managing contacts and sending messages, Managing payments, Interaction with live chat platforms, Interaction with support and feedback platforms, Social features, SPAM protection and Display of content from external platforms.

 

To obtain further detailed information on the purposes of the processing and on the Personal Data concretely relevant to each purpose, the User can refer to the relevant sections of this document.

 

Details on the processing of Personal Data

 

Personal Data is collected for the following purposes and using the following services:

   Contact the user

     Contact form (this Website)

 

By filling in the contact form with their data, the User consents to their use to respond to requests for information, quotes, or any other nature indicated by the form header.

 

Personal Data collected: CAP; city; last name; e-mail; Street address; first name; province.

     Mailing list or newsletter (this Website)

 

By registering with the mailing list or newsletter, the User's email address is automatically added to a list of contacts to which email messages containing information, including commercial and promotional information, relating to this Website may be transmitted. User's email address may also be added to this list as a result of registering on this Website or after making a purchase.

 

Personal data collected: email.

 

Manage contacts and send messages

 

This type of service allows you to manage a database of email contacts, telephone contacts or contacts of any other type, used to communicate with the User.

These services may also allow the collection of data relating to the date and time the messages are displayed by the User, as well as the User's interaction with them, such as information on clicks on links inserted in messages.

 

Payment management

 

The payment management services allow this Website to process payments by credit card, bank transfer or other tools. The data used for payment are acquired directly by the requested payment service manager without being processed in any way by this Website.

Some of these services may also allow the scheduled sending of messages to the User, such as emails containing invoices or notifications regarding payment.

     PayPal (Paypal)

 

PayPal is a payment service provided by PayPal Inc., which allows the User to make online payments.

 

Personal Data collected: various types of Data as specified in the privacy policy of the service.

 

Interaction with live chat platforms

 

This type of service allows you to interact with live chat platforms, managed by third parties, directly from the pages of this Website. This allows the User to contact the support service of this Website or this Website to contact the User while browsing his pages.

In the event that an interaction service with live chat platforms is installed, it is possible that, even if the Users do not use the service, it collects Usage Data relating to the pages in which it is installed. Additionally, live chat conversations may be recorded.

 

Interaction with support and feedback platforms

 

This type of service allows interaction with the support and feedback platforms, managed by third parties, directly from the pages of this Website.

In the event that an interaction service with support and feedback platforms is installed, it is possible that, even if the Users do not use the service, it collects Usage Data relating to the pages in which it is installed.

   SPAM protection

 

This type of service analyzes the traffic of this Website, potentially containing Users' Personal Data, in order to filter it from parts of traffic, messages and contents recognized as SPAM.

     Google reCAPTCHA (Google Inc.)

 

Google reCAPTCHA is a SPAM protection service provided by Google Inc.

Use of the reCAPTCHA system is subject to Google's privacy policy and terms of use.

 

Personal Data collected: Cookies; Usage data.

 

Place of processing: USA - Privacy Policy.

 

Statistics

 

The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to keep track of User behavior.

     Google Analytics (Google Inc.)

 

Google Analytics is a web analysis service provided by Google Inc. ("Google"). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Website, compiling reports and sharing them with other services developed by Google.

Google may use the Personal Data to contextualize and personalize the advertisements of its own advertising network.

 

Personal Data collected: Cookies; Usage data.

 

Place of processing: USA - Privacy Policy - Opt Out.

Further information on Personal Data

Selling goods and services online

The Personal Data collected are used for the provision of services to the User or for the sale of products, including payment and possible delivery. The Personal Data collected to complete the payment may be those relating to the credit card, the current account used for the transfer or other payment instruments provided. The payment data collected by this website depend on the payment system used.

 

User rights

 

Users can exercise certain rights with reference to the Data processed by the Data Controller.

 

In particular, the User has the right to:

 

    withdraw consent at any time. The User can revoke the consent to the processing of their Personal Data previously expressed.

    oppose the processing of their data. The user can oppose the processing of their data when it occurs on a legal basis other than consent. Further details on the right to object are indicated in the section below.

    access their data. The User has the right to obtain information on the Data processed by the Data Controller, on certain aspects of the processing and to receive a copy of the Data processed.

    verify and ask for rectification. The User can verify the correctness of their Data and request its updating or correction.

    obtain the limitation of the treatment. When certain conditions are met, the User can request the limitation of the processing of their Data. In this case, the Data Controller will not process the Data for any other purpose than their conservation.

    obtain the cancellation or removal of their Personal Data. When certain conditions are met, the User can request the cancellation of their Data by the Owner.

    receive their data or have them transferred to another owner. The User has the right to receive his / her data in a structured format, commonly used and readable by an automatic device and, where technically feasible, to obtain its unhindered transfer to another owner. This provision is applicable when the Data is processed with automated tools and the processing is based on the User's consent, on a contract to which the User is a party or on contractual measures connected to it.

    propose a complaint. The User can lodge a complaint with the competent personal data protection supervisory authority or take legal action.

 

Details on the right to object

 

When Personal Data are processed in the public interest, in the exercise of public authority vested in the Owner or to pursue a legitimate interest of the Owner, Users have the right to object to the processing for reasons related to their particular situation.

 

Users are reminded that, if their Data are processed for direct marketing purposes, they can oppose the processing without providing any reasons. To find out if the Data Controller processes data for direct marketing purposes, Users can refer to the respective sections of this document.

 

How to exercise your rights

 

To exercise the User's rights, Users can direct a request to the contact details of the Owner indicated in this document. Requests are filed free of charge and processed by the Data Controller as soon as possible, in any case within one month.

 

Legal references

 

This privacy statement is drawn up on the basis of multiple legislative systems, including articles. 13 and 14 of Regulation (EU) 2016/679.

 

Unless otherwise specified, this privacy statement applies exclusively to this Website.

 

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