Policy Summary

Personal data collected for the following purposes and using the following services:

Contacting the User

contact form

- Personal Data: zip code; city; last name; email; address; name; province

mailing list or newsletter

- Personal Data: email, first name, last name

Managing contacts and sending messages

mailing list

- Personal Data: email, first name, last name

Payment management

payPal

- Personal Data: various types of Data as specified by the privacy policy of the service

Interaction with live chat platforms

- Personal Data: Cookie; Usage Data

Interaction with support and feedback platforms

- Personal Data: Cookie; Usage Data

SPAM protection

google reCAPTCHA

- Non-Personal Data: Cookie; Usage Data

Statistics

google Analytics

- Non-Personal Data: Cookie; Anonymized Usage Data

More about Personal Data

sale of goods and services online

The Personal Data collected is used to provide services to the User or to sell products, including payment and delivery. The Personal Data collected to finalize the payment may be that relating to the credit card, bank account used for the transfer or other payment instruments provided. The Payment Data collected by this Website depends on the payment system used.

Contact Information

Data Controller

Sisters di Pacicco Anna Michelina, Via Tiberio Solis 108, 71016 San Severo (FG) (Italy)

Holder's email address: info@sistershome.it

Full Policy

Data Controller

Sisters di Pacicco Anna Michelina, Via Tiberio Solis 108, 71016 San Severo (FG) (Italy)

Holder's email address: info@sistershome.it

Types of Data Collected

Among the Personal Data collected by this Website, either independently or through third parties, are: Cookie; Usage Data; first name; last name; address; province; email; zip code; city; various types of Data

Full details on each type of data collected are provided in the dedicated sections of this privacy policy or by means of specific information texts displayed before the collection of the data itself.
Personal Data may be freely provided by the User or, in the case of Usage Data, automatically collected during the use of this Web Site.
Unless otherwise specified, all Data requested by this Web Site is mandatory. If the User refuses to provide it, it may be impossible for this Web Site to provide the Service. In cases where this Website indicates certain Data as optional, Users are free to refrain from communicating such Data, without this having any effect on the availability of the Service or its operation.
Users who may have doubts as to which Data is mandatory are encouraged to contact the Data Controller.
Any use of Cookies - or other tracking tools - by this Website or by the owners of third party services used by this Website, unless otherwise specified, is for the purpose of providing the Service requested by the User, in addition to the further purposes described in this document and in the Cookie Policy, if available.



The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Website and guarantees that he/she has the right to communicate or disseminate them, releasing the Owner from any liability towards third parties.

Method and place of processing of collected data

Treatment modes

The Owner adopts appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.
The treatment is carried out through computer and/or telematic instruments, with organizational methods and logics strictly related to the indicated purposes. In addition to the Data Controller, in some cases, other subjects involved in the organization of this Website (administrative, commercial, marketing, legal, system administrators) or external subjects (such as third party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) also appointed, if necessary, as Data Processors by the Data Controller, may have access to the Data. The updated list of Data Processors can always be requested from the Data Controller.

Legal basis of the treatment

- The Controller processes Personal Data relating to the User if one of the following conditions applies: the User has given consent for one or more specific purposes; Note: in some jurisdictions, the Controller may be authorized to process Personal Data without the User's consent or another of the legal bases specified below, until the User objects ("opts out") of such processing. However, this does not apply where the processing of Personal Data is governed by European legislation on the protection of Personal Data;

- the processing is necessary for the execution of a contract with the User and/or the execution of pre-contractual measures;

- the processing is necessary to comply with a legal obligation to which the Controller is subject;

- the processing is necessary for the performance of a task carried out in the public interest or in the exercise of public authority vested in the Data Controller;

- the processing is necessary for the pursuit of the legitimate interest of the Owner or third parties.

However, it is always possible to ask the Data Controller to clarify the concrete legal basis of each processing and in particular to specify whether the processing is based on law, provided for by a contract or necessary to conclude a contract.

Location

The Data are processed at the operational headquarters of the Data Controller and in any other place where the parties involved in the processing are located. For further information, please contact the Data Controller.
The User's Personal Data may be transferred to a country other than the one in which the User is located. To obtain further information on the location of the processing, the User may refer to the section on Personal Data processing details.

The User has the right to obtain information on the legal basis of the transfer of Data outside the European Union or to an international organization under public international law or formed by two or more countries, such as the UN, as well as on the security measures adopted by the Controller to protect the Data.

The User can verify whether one of the transfers just described takes place by examining the section of this document relating to the details of the processing of Personal Data or request information from the Data Controller by contacting it at the contact details given at the beginning.

Storage Period

Data is processed and stored for the time required by the purposes for which it was collected.

Therefore:

  • Personal Data collected for purposes related to the performance of a contract between the Data Controller and You will be retained until the performance of such contract is completed.
  • Personal Data collected for purposes related to the legitimate interest of the Controller will be retained until such interest is satisfied. You may obtain further information about the legitimate interest pursued by the Controller in the relevant sections of this document or by contacting the Controller.

When the processing is based on the User's consent, the Data Controller may keep the Personal Data longer until such consent is revoked. In addition, the Controller may be obliged to retain Personal Data for a longer period in compliance with a legal obligation or by order of an authority.

At the end of the storage period, the Personal Data will be deleted. Therefore, at the end of this period the right of access, cancellation, rectification and the right to data portability can no longer be exercised.

Purposes of Data Processing

User Data is collected to enable the Owner to provide its Services, as well as for the following purposes: Statistics, Contacting the User, Contact management and sending messages, Payment management, Interaction with live chat platforms, Interaction with support and feedback platforms, Social features, SPAM protection and Displaying content from external platforms

To obtain further detailed information on the purposes of the processing and the Personal Data concretely relevant for each purpose, the User may refer to the relevant sections of this document.

Personal Data Processing Details

Personal Data is collected for the following purposes and using the following services:

contacting the User

contact form (this Website)

The User, by filling out the contact form with his or her data, consents to the use of such data for the purpose of responding to requests for information, quotes, or any other purpose indicated in the header of the form.

Personal data collected: zip code; city; last name; email; address; name; province

mailing list or newsletter (this Website)

By registering for a mailing list or newsletter, the User's email address is automatically added to a list of contacts to whom email messages containing information, including commercial and promotional information, relating to this Web Site may be sent. The User's email address may also be added to this list as a result of registering with this Web Site or making a purchase.

Personal data collected: email

managing contacts and sending messages

This type of service allows the management of a database of email contacts, telephone contacts or any other type of contact used to communicate with the User.
These services may also allow the collection of data relating to the date and time of viewing of messages by the User, as well as the User's interaction with them, such as information on clicks on links included in messages.

payment management

Payment processing services allow this Website to process payments by credit card, bank transfer or other means. The data used for payment is acquired directly from the operator of the payment service requested without being in any way processed by this Website.
Some of these services may also allow for the scheduled sending of messages to the User, such as emails containing invoices or notifications regarding payment.

payPal (Paypal)

PayPal is a payment service provided by PayPal Inc., which allows the User to make payments online.

Personal Data collected: various types of Data as specified in the privacy policy of the service

interaction with live chat platforms

This type of service allows you to interact with live chat platforms, operated by third parties, directly from the pages of this Website. This allows the User to contact the support service of this Website or this Website to contact the User while he/she is browsing its pages.
If a service is installed to interact with live chat platforms, it is possible that, even if Users do not use the service, it will collect Usage Data relating to the pages where it is installed. Moreover, live chat conversations may be recorded.

interaction with support and feedback platforms

This type of service allows for interactions with support and feedback platforms, managed by third parties, directly from the pages of this Website.
If a service for interaction with support and feedback platforms is installed, it is possible that, even if Users do not use the service, it will collect Usage Data relating to the pages where it is installed.

sPAM protection

This type of service analyzes the traffic of this Website, potentially containing Personal Data of the Users, in order to filter it from parts of traffic, messages and contents recognized as SPAM.

google reCAPTCHA (Google Inc.)

Google reCAPTCHA is a SPAM protection service provided by Google Inc.
Use of the reCAPTCHA system is subject to Google's
privacy policy and terms of use of Google.

Personal data collected: Cookie; Usage data

Place of treatment: USA - Privacy Policy

statistics

The services contained in this section allow the Data Controller to monitor and analyze traffic data and serve to track User behavior.

google Analytics (Google Inc.)

Google Analytics is a web analytics service provided by Google Inc. ("Google"). Google uses the Personal Data collected in order to track and examine the use of this Website, compile reports and share them with other services developed by Google.
Google may use Personal Information to contextualize and personalize ads in its advertising network.

Personal data collected: Cookie; Usage data

Place of treatment: USA - Privacy Policy - Opt Out

More about Personal Data

Sale of goods and serservices online

The Personal Data collected is used to provide services to the User or to sell products, including payment and delivery. The Personal Data collected to finalize the payment may be that of the credit card, bank account used for the transfer or other payment instruments provided. The Payment Data collected by this Website depends on the payment system used.

User Rights

Users may exercise certain rights with reference to the Data processed by the Data Controller.

In particular, the User has the right to:

  • revoke consent at any time. The User may revoke the consent to the processing of their Personal Data previously expressed
  • oppose the processing of their Data. The User may object to the processing of their Data when it is done on a legal basis other than consent. Further details on the right to object are set out in the section below.
  • access your Data. The User has the right to obtain information about the Data processed by the Data Controller, certain aspects of the processing and to receive a copy of the Data processed.
  • verify and request rectification. The User may verify the correctness of its own Data and request its update or correction
  • obtain the limitation of the treatment. When certain conditions are met, the User may request the limitation of the processing of its Data. In this case, the Data Controller will not process the Data for any purpose other than its preservation.
  • obtain the cancellation or removal of their Personal Data. When certain conditions are met, the User may request the deletion of their Data by the Data Controller.
  • receive their Data or have it transferred to another owner. The User has the right to receive his or her Data in a structured, commonly used and machine-readable format and, where technically feasible, to have it transferred without hindrance to another owner. This provision is applicable when the Data is processed by automated means and the processing is based on the User's consent, a contract to which the User is a party or contractual measures related thereto.
  • propose complaint. The User may lodge a complaint with the competent data protection supervisory authority or take legal action.

Details of the right to object

When Personal Data are processed in the public interest, in the exercise of public powers vested in the Data Controller or to pursue a legitimate interest of the Data Controller, Users have the right to object to the processing for reasons related to their particular situation.

Users should note that if their Data were processed for direct marketing purposes, they may object to the processing without providing any reasons. To find out whether the Data Controller processes data for direct marketing purposes, Users may refer to the respective sections of this document.

How to exercise rights

In order to exercise the User's rights, Users may address a request to the contact details of the Controller set out in this document. Requests are filed free of charge and processed by the Controller as soon as possible, in any case within one month.

Legal references

This privacy policy is drafted on the basis of multiple legislative orders, including Articles 13 and 14 of Regulation (EU) 2016/679.

Unless otherwise specified, this privacy policy relates exclusively to this Website.

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